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Developing e-Government indicators
12 December 2006
United Nations - Economic and Social Council

Reliable statistical data and indicators regarding readiness, use and impact of Information and Communication Technologies (ICT) help policy makers formulate strategies for ICTdriven economic growth, social development and the prevention of a new form of socioeconomic exclusion, termed the “digital divide”. In December 2003, during the first phase of the World Summit on the Information Society (WSIS) in Geneva, a Plan of Action was approved by Heads of State and governments. One of the issues agreed upon was: “All countries and regions should develop tools so as to provide statistical information on the Information Society, with basic indicators and analysis of its key dimensions. Priority should be given to setting up coherent and internationally comparable indicator systems, taking into account different levels of development.”

Also, at its first meeting held in Addis Ababa from 10 to 11 May 2004, the Advisory Board on Statistics in Africa (ABSA), recommended that “ECA should cooperate with the National Statistical Systems to begin the collection of statistics on Information and Communication Technologies (ICT) using a harmonized framework.”

Hence this activity responds to both worldwide and regional calls for Information Society statistics and complements the work being done by ECA in the framework of the SCAN ICT project.

Keywords: e-government indicators
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