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Pro-Poor Public Service Delivery with ICTs: Making local e-governance work towards achieving the Millennium Development Goals
2007
United Nations Development Programme (UNDP)
e-Governance and e-government are increasingly being emphasized by governments, the private sector, civil society groups and development agencies as critical for strengthening good democratic governance.
e-Governance for the poor or pro-poor e-governance assists governments in reaching the yet ‘unreached’ and contribute to poverty reduction in rural and remote areas. At the same time, this process also enables involvement and empowerment of marginalized groups through their participation in the political process.
Despite the developmental potential, few governments in the Asia-Pacific region have planned for and implemented e-governance strategically directly targeting poor people.
This APDIP e-Note introduces the concept of pro-poor e-governance, gives two examples of e-governance projects targeted at poor and vulnerable groups, and provides a comprehensive approach to pro-poor e-governance towards achieving the Millennium Development Goals (MDGs). The approach is comprised of seven building blocks that include policy development, needs assessment, identification of highimpact applications, utilization of appropriate mix of technologies, public-private-civil society partnerships, capacity building and people’s participation, and monitoring, evaluation and feedback.
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